At Azkabet, responsible gaming is not just a phrase tucked away at the bottom of a page. It is a core value that shapes how we design our platform, manage player accounts, and make every business decision. Your wellbeing matters more than any short-term gain.
Six control tools that Azkabet provides free of charge to all members — because control over your play should always be in your hands.
Set daily, weekly, or monthly deposit limits for your Azkabet account. Limits take effect immediately once set and can only be increased after a 7-day waiting period. This helps ensure you never make impulsive, excessive deposits.
In addition to deposit limits, you can set a maximum loss limit for a given period. Once that limit is reached, Azkabet will automatically end your session until the limit period expires — protecting you from further losses.
Set a daily session time limit to prevent playing for too long. Azkabet will send you a reminder as you approach your set limit, and your session will end automatically once it is reached.
Need a short break? Activate a play break for 24 hours, 7 days, or 30 days. During this period your account remains active, but you won't be able to make deposits or place bets. Any existing balance can still be withdrawn.
For a longer break, choose a self-exclusion period of 6 months, 1 year, 5 years, or lifetime. During this time, your account will be fully locked. This cannot be reversed before the period ends — it is real protection designed for your benefit.
You can opt out of all promotional emails, bonus offers, and marketing notifications from Azkabet. This helps you avoid the temptation of offers that may encourage you to play beyond your set budget.
The process is straightforward and can be done on your own in under two minutes. There's no need to contact support for limit tools — you can manage everything directly from your account settings.
Use your registered email and password. Make sure you are logging in on a secure, personal device.
Find this menu in the profile section or the settings icon at the top right corner of the Azkabet platform.
Choose from the list: deposit limits, loss limits, time limits, play breaks, or self-exclusion. Each tool comes with a clear explanation.
Enter a limit value or select a duration that suits your needs. For example: a daily deposit limit of RM 100 or a 7-day play break.
Limits take effect immediately (for reductions) or after a waiting period (for increases). You will receive a confirmation email from Azkabet.
If you experience any issues activating the control tools or need immediate assistance, please contact the Azkabet support team at support@azkabet.best. We're here to help 24/7.
Recognising early warning signs is the most important step in preventing gambling problems. If you find yourself agreeing with three or more of the points below, it may be time to speak with someone.
This is not a medical test — it is a simple self-check to help you assess your gaming habits more honestly. Your answers are not recorded by Azkabet.
1. Have you ever bet more than you could afford to lose?
2. Have you ever tried to win back money you lost by betting more?
3. Has someone close to you ever expressed concern about your gambling habits?
Based on your answers, you appear to be playing within healthy limits. Keep setting limits and playing purely for entertainment. Azkabet provides control tools to help you stay in that safe zone.
Your answers show a few signs worth paying attention to. We encourage you to activate Azkabet's control tools and consider speaking with someone you trust. Reach out to us at support@azkabet.best for confidential support.
These principles are not conditions — they are guidelines we share with every Malaysian player for a more enjoyable and controlled experience.
Before opening Azkabet, decide how many MYR you are comfortable spending that day. Think of it as an entertainment cost — just like going to the cinema or dining out. Once the budget is gone, stop.
Slots, Live Casino, and Sports Betting on Azkabet are entertainment activities that carry risk. Do not rely on betting winnings as a primary or supplementary source of income. The possibility of losses is ever-present and must be fully accepted.
Avoid playing for hours on end without a break. Schedule a rest every 30 to 60 minutes — get up, stretch, drink some water, and step away from the screen for a moment. This helps you make more rational decisions.
Winning or losing on Azkabet should never feel overwhelming. If you play while angry, sad, or stressed due to unrelated issues, your betting decisions tend to suffer and the risk of losses increases.
Azkabet offers a range of free control tools. Use them — not because you have a problem, but because it is simply smart practice. Setting a deposit limit of RM 100 a day is not a sign of weakness; it is a sign of maturity and good self-control.
This is perhaps the most important principle. When you experience a loss on Azkabet, do not keep betting more in hopes of winning it back. This is the trap that most commonly leads to serious gambling problems.
Understand exactly how each tool works so you can use it effectively.
Set the maximum amount you can deposit into your Azkabet account within each period. Limits can be reduced immediately, but any increase requires a 7 working-day waiting period — this ensures you don't raise your limit impulsively when emotions are running high. Deposit limits do not prevent you from withdrawing winnings.
This tool tracks your net losses (deposits minus withdrawals) over a set period. Once your net loss limit is reached, Azkabet will block any further deposits until the limit period resets. This provides an additional layer of protection beyond standard deposit limits.
Set a daily play time limit in minutes or hours. Azkabet will send a pop-up alert when you have used 75% of your time limit. Once the limit is reached, the session will end and you will need to wait until the following day to continue playing. This helps prevent unhealthy marathon sessions.
Choose a break period of 24 hours, 3 days, 7 days, 14 days, or 30 days. During the break, logging in is still permitted but new deposits and bets are blocked. You can still withdraw any existing balance. A break can be extended but cannot be ended earlier than the chosen period — this is to protect your commitment to yourself.
For players who need a longer time away, self-exclusion fully locks your account for 6 months, 1 year, 5 years, or permanently. No exclusion can be reversed within the chosen period — that is the absolute assurance we give you. Requests are submitted through Azkabet support at support@azkabet.best and are processed within 24 hours.
Stop all promotional emails, bonus notifications, and special offers from Azkabet through your account settings or by contacting our support team. You will still receive important transactional emails such as deposit and withdrawal confirmations, but no more tempting promotional offers you do not need.
When Azkabet launched in 2019, one of the first things we established was a genuine commitment to responsible gaming — not just a checkbox to tick for licensing requirements, but a core value that guides every business decision we make. Six years on, that commitment remains unchanged. If anything, it has grown stronger as we continue to learn from our interactions with over 500,000 Malaysian players who trust Azkabet.
We understand that gambling can be an enjoyable and entertaining activity when done in a healthy way. Betting on a Malaysia Super League or EPL match with friends, or playing casino slots as a way to unwind after work — these are the experiences Azkabet is designed to provide. But we also recognise that for a small number of players, what starts as entertainment can develop into something more serious without the right safeguards in place.
Many online betting platforms offer responsible gambling tools because they are required to. Azkabet does it because we believe players who gamble responsibly are players who will stay with us for the long run. A platform that genuinely cares about player wellbeing builds a kind of trust that no promotion or advertisement can buy.
This is why deposit limits on Azkabet can be lowered immediately, but increases require a 7-day waiting period. This is why when a player requests self-exclusion, we do not ask "why" or try to offer alternatives — we process it within 24 hours, no questions asked. And this is why our system actively monitors high-risk play patterns and may proactively reach out to players when concerning signs are detected.
Malaysia has a unique context when it comes to gambling. The majority of the population does not participate in gambling activities for religious or personal reasons, and that is a choice that deserves full respect. For those who choose to play, Azkabet is committed to ensuring the experience takes place in the safest and most responsible environment we can create.
In the Malaysian context, financial pressure can be a significant risk factor for gambling problems. Rising living costs, loan burdens, and economic challenges make some individuals more vulnerable to the temptation of using gambling as an escape from financial hardship. Azkabet understands this reality, which is why our responsible gambling tools are never questioned or challenged when a player requests them.
If you are concerned about a family member or friend who may have a gambling problem, you are also welcome to contact Azkabet. We can provide information on how to help your loved one get the support they need. All discussions are strictly confidential and we will not disclose any information to any party without consent.
Signs to watch for in someone you care about include: sudden changes in financial situation without clear explanation; unpredictable or frequently shifting moods; unexplained absences or coming home late; unusual restlessness or difficulty sleeping; and changes in social relationships or loss of interest in activities they used to enjoy.
Azkabet has a zero-tolerance policy towards the use of our platform by anyone under the age of 18. Our verification system performs an age check at registration, and the KYC process ensures that all information provided is accurate. If there is any suspicion or evidence that an account is being used by someone under 18, the account will be closed immediately and all funds returned in accordance with established procedures.
If you use a computer or phone shared with younger family members, please make sure you log out of your Azkabet account when you're done and keep your login credentials secure. Using the password-remember feature on a shared device is a risk that should be avoided.
One of the biggest barriers to seeking help for gambling problems is shame or fear of being judged. We want to be clear: asking for help is a sign of strength, not weakness. Millions of people around the world have successfully overcome gambling problems with the right support, and there is no reason your situation cannot change too.
The Azkabet support team is trained to listen and respond with empathy, without judgment. When you reach out to us about responsible gambling concerns, you will not be pressured to keep playing or offered promotions as an incentive. We will listen, help you understand your options, and process any control requests promptly.
Need help now? Reach the Azkabet team through these channels:
The most frequently asked questions about Azkabet's responsible gaming tools and policies.
Create your Azkabet account today and set up your responsible gaming tools from the start. Set a comfortable deposit limit, enjoy over 1,500 slots, Live Casino games, and sports markets, and claim a welcome bonus of up to RM 1,000. Deposit via Touch 'n Go, DuitNow, or GrabPay.